Update 24-Hour Fast Call Center Number for Consumers
Update 24-Hour Fast Call Center Number for Consumers

Update 24-Hour Fast Call Center Number for Consumers

 

Calling the SiCepat call center number 24 hours is the best way if you want to find out or complain about something. Please note that SiCepat is still a newcomer in the world of online package delivery. Therefore, the service until the estimated shipping cost is still affordable and very maximal.

Delivery of packages through online itself has become the choice of many people if they want to send goods to people far away. Moreover, if you have an online business, it is definitely no stranger to this service because it is mandatory to use. When it comes to Sicepat services, it turns out that it has many important advantages for its users.

Get to know package delivery services from Sicepat

Although JNE or J&T is popular first, instead of making SiCepat lose class, it can even exceed both. This can be seen from services such as 15-hour delivery so that packages that have arrived can be directly delivered that day. Unfortunately, it cannot be used for all cities.

In addition to receiving, you can also make deliveries by way of pickup delivery so that sending packages does not need to go to its place directly. If you don’t know how, you can call the SiCepat call center number 24 hours in advance to know the procedures according to the provisions. For example, about the provision of the amount up to its maximum weight.

The terms of the shipping cost will be calculated based on weight and distance, so do not get excess so that it is more expensive. They have accurate scales so it is impossible to miscalculate. In addition, if it turns out that later after being sent there is a mistake, you will not be blamed because the sender is SiCepat so that it benefits the business.

Moreover, in package delivery there are often problems such as damaged or blistered. Later they will be responsible so that there will be compensation services for consumers. The amount is not messing around because packages weighing 1 kg can be lost with a nominal amount of Rp. 500,000 or more.

When you have sent the package, you can immediately ask for a receipt number so that you can see the development of delivery of goods. Moreover, you already have your own application so you can access it more easily. In addition to the application, you can also use the RECEIPT SMS feature where tracking will be done using short messages.

Tracking doesn’t need to be too often because it’s so fast and secure. Guaranteeing the current speed becomes their motto so that it can arrive within 1-2 days depending on the region. This period of time can be obtained even though using regular delivery, so if you use quality on it, it is guaranteed to be faster.

Update 24-Hour Call  Center Number

If you want to contact the customer service, it can be done at any time because it is 24 hours. So, when contacting at night at night will still be well served. The customer service number is 021-5020-0050 and you can contact if you have problems or disharmony of information with the delivery party.

Please note that even though the 24-hour SiCepat call center number can be contacted at any time but try not to contact when busy. For example, during working hours either morning or noon, generally not directly connected. Therefore, it is recommended to contact at noon or evening hours must be directly connected.

Later, if you are connected, immediately ask about the desired thing. If you have obtained information or instructions, then please be patient because the problem can definitely be overcome. All lists of complaints and questions of consumers will be served calmly and professionally through the 24-hour SiCepat call center number .

Actually, there are other alternatives if contacting customer service but not optimally through social media. You can contact via Facebook sicepatekspresofficial or Twitter @sicepat_ekspres. If you choose to contact via Instagram, then via @sicepat_ekspres, or Line @sicepat. All of them have their own admins so when contacted will definitely be reciprocated.

Problems That Can Be Complained About Through The Call  Center Number 24 Hours

Although it can receive complaints, it does not mean that all problems will be accepted and resolved through customer service. There are some common things that can be done for example such as shipping too long. This can be caused by many factors such as delays in the selection of goods until the wrong entry of other shipping areas.

Generally, if you use express delivery, this kind of thing will not happen, therefore to prevent having to fill in the address correctly. Later if it has been sent but long until, it can be contacted by the SiCepat call center number 24 hours because the address is not found let alone from the beginning wrong.

In addition to goods not delivered, other problems that we often encounter turn out to be after the goods are damaged. This generally does not happen because when the position shift has an accident or is not treated properly. Most items are damaged because the packaging is too fragile so that the goods undergo a change in shape or visual.

Damaged goods generally occur in electronic products to food, therefore special containers are needed to survive to the destination. If you experience problems like this but call the SiCepat call center number 24 hours in advance, you will first check the problem. But the average will still be subject to compensation.

Even more so in problems such as lost goods, where the error rate is quite large. This can happen because of a courier error or the address is not right so that the delivery is not appropriate. But because it has great responsibility, the turnover of damage and loss of goods will always be done by Sicepat.

Another problem is if the package turns out to be detained by Indonesian government customs at the airport. Customs are quite strict in the selection of goods entering the territory of NKRI, where goods prohibited from import will be directly detained. In addition, if you can import but have not paid taxes, it must also be detained.

Safe Tips for Delivering Packages Online

So that the package you send does not occur problems, it must be prevented in many ways, for example using more protective layers. Try this protective layer is very scratch resistant and not easily torn. In addition, it will be better if the material is waterproof so that it is not easily torn apart.

Generally use used cardboard on the inside, but for the outside must be equipped again with bubble wrap to be safe. In addition, if the product is quite expensive such as gadgets or other electronic devices, it is mandatory to wear a shield in the form of wood packing because it has been proven that the shipment remains safe.

To make delivery service employees more careful, you can also add warning stickers on the package. Give information about the goods on the package so that it is not arbitrary when moved to place. Especially in the delivery process, shocks must always occur so as to make our packages prone to damage.

But if you use the services of Sicepat, you will be careful in maintaining consumer packages. You can ask the SiCepat call center number 24 hours to get to know their best service features. It will be explained one by one so that if you do not get maximum service, you can immediately protest.

But protests are rare, especially in direct package delivery service companies. Moreover, the service has been maximal and professional so that mistakes are rarely found customer protests. Surely the satisfaction of consumers has always been number one, especially the goal so that the package is safe to the destination.

All the advantages of this delivery service must certainly be considered because it has advantages superior to similar companies. Moreover, security and privacy must be guaranteed so that any item will arrive safely. Although it has a problem, it can be solved easily by calling the SiCepat call center number 24 hours.

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