Telkomsel call center number may ben you need when experiencingproblems with telkomsel card that you have. Telkomsel is a company that movesin the field of telecommunications. Telkomsel is one of the telecommunications companies with the most customers in Indonesia. In 2015-2016 had the number of customers in Indonesia reached 143 million. The number that makes Telkomsel the number 6 mobile operator in the world based on the number of customers.
For this reason, Telkomsel does not want to disappoint its customers, so it provides call center services that are open for 24 hours. With many customers owned by Telkomsel must provide excellent service. That is to accommodate thetie needs of Telkomsel customers are very much. If you do not have adequate call center services, it can make customer complaints not handled properly.
With the Telkomsel call center number will make customers feel not confused when experiencing problems with Telkomsel cards. For example, when a scorched number occurs but wants to reactivate it. Or when experiencing problems with slow internet networks. This call center can also be used to offer products to customers.
Telkomsel’s network is very wide, almost it has reached all regions of Indonesia. Telkomsel is known for its very stable network quality and fast internet. Telkomsel card prices are slightly more expensive than other mobile operators. However, it will be comparable to the quality you get from Telkomsel cards.
What Is A Call Center
Call center can be interpreted as a place that is used as an information service center for customers. This call center is one of the mandatory needs for the company, telkomsel is no exception. For you Telkomsel customers can contact the call center if you experience problems with Telkomsel cards. Through telkomsel call center number you can find out detailed information about Telkomsel card.
Telkomsel call center can be you for 24 hours nonstop. This is a real commitment from Telkomsel to its loyal customers. In addition to knowing information about Telkomsel products , you can also submit complaints when using a card from Telkomsel provider. Suggestions and input related to Telkomsel cards can also be given through Telkomsel call centers.
To contact telkomsel call center you do not need to worry about consuming a lot of credit. Because Telkomsel provides toll-free call center services for its customers. To contact Telkomsel you do not have to go through Telkomsel’s call center number but can also do Telkomsel social media or email.
How to Contact Telkomsel Call Center
As sudah mentioned there are several ways to contact Telkomsel call center. Telkomsel deeply understands the need for a trusted information center for its customers. So Telkomsel provides a lot of convenience to contact Telkomsel call centers. There is also a toll-free call center service.
The first you can contact through telkomsel call center number. There are three types of call center numbers owned by Telkomsel. For you postpaid customers can call 188, to make a call center call for free. As for those of you prepaid, there will be a fee of Rp300 per call.
If you are abroad, you can contact Telkomsel’s call center via +62 811-0000-333. You do not need to spend the slightest to make a call to the call center number.
The number is only intended for Telkomsel customers who are abroad. Telkomsel also provides call center numbers for general customers, namely through +62 807-1811-811. For general customer numbers are charged rates according to the operator used.
Furthermore, you can also use social media to get information from Telkomsel. You can submit a complaint against Telkomsel through Telkomsel’s official social media. But there are some shortcomings when contacting through social media. Usually the time it takes to get an answer is quite long.
In addition to telkomsel call center number and social media, you can contact Telkomsel customer service via email. You can get the address email customer service Telkomsel throughtelkomsel’s official website. If you use the MyTelkomsel application, you can also use it to contact customer service.
Getting to Know What Is GraPARI Telkomsel
You may have seen the GraPari Telkomsel building in your city. GraPari Telkomsel Building is available in several cities in Indonesia. GraPari Building is used to provide services to Telkomsel customers. Various services related to Telkomsel cards can be obtained in this one building.
GraPari itself stands for Graha Pari Sraya. The name is taken from sanskrit given by Sultan Hamengkubuwono X. Sultan Hamengkubuwono X gave the title as an appreciation for the establishment of Telkomsel service office in Yogyakarta. If you have contacted Telkomsel’s call center number but the problem has not been resolved, you can go to the nearest GraPari Telkomsel office .
There are many things you can do at GraPari Telkomsel. In addition towonderingabout the latest Telkomsel products , you can reactivate the card that has been forfeited. If your card is lost and wants to replace it with a card with the same number can also be done at GraPari Telkomsel. It can be said that the services provided at GraPari are more complete than through Telkomsel call centers.
Currently GraPari Telkomsel is available in Sumatera, Jakarta, Central Java, East Java, Banten, Bali, East Nusa Tenggara, and others. In the future, there may be more coverage from GraPari Telkomsel’s office. With more and more GraPari offices, Telkomsel hopes that all Telkomsel customers will be well served without exception.
What is Telkomsel Virtual Assistant
A new breakthrough was made by Telkomsel for its customers through Telkomsel’s virtual assistant. In addition to the usual way, namely through Telkomsel’s call center number , you can use chat to get information and services from Telkomsel. Telkomsel’s virtual assistant is a customer service that uses a combination of artificial intelligence, customer analytics, and human interaction.
With this service, it is expected that customers can be served quickly and precisely. Telkomsel’s virtual assistant will operateconstellationsfor 24 hours. You can access this virtual service through telegram, line, whatsapp, Telkomsel official website, MyTelkomsel application, and Facebook messenger. This virtual assistant is named “Veronica”. With this service Telkomsel hopes that there will be no more Telkomsel customers who are not served.
Telkomsel’s virtual assistant canprovide services such as providing information about the nearest GraPari office, how to upgrade 4G, package info, billing info, and much more. In addition, Telkomsel’s virtual assistant can also provide service solutions, such as bill payments, credit purchases, berlangganan package, and freedem points.
Telkomsel realizes that current customers have very high mobility, so they need fast and precise service. With the presence of Telkomsel’s virtual assistant , it is like providing GraPari office services in the customer’s hands. Telkomsel wants to provide a mobile digital lifestyle experience to customers. This Telkomsel virtual assistant complements existing customer service, such as through Telkomsel’s call center number.