Nomor Call Center Traveloka 24 Hours dan How to Refund Tickets
Nomor Call Center Traveloka 24 Hours dan How to Refund Tickets

Nomor Call Center Traveloka 24 Hours dan How to Refund Tickets

 

You cancheck  the Traveloka call center number 24 hours if you experience problems regarding tickets booked from traveloka.  Traveloka itself is a company engaged in air ticket and hotel booking services. But currently Traveloka has developed its business to expand into train tickets, buses, car rentals, to tourist activities.

Traveloka is one of the largest and best ticketing companies in Indonesia. In 2012 Traveloka was established, with a focus on utama as a service provider perbabenchmark airfare prices. Namun in its development Traveloka changed the direction of its business to a reservation of airline tickets and hotel rooms.

The field of services offered by Traveloka allows once for obstacles to occur. One of them may be a refund ticket. This will probably be done by the customer when it fails to travel because it is in other urgent matters. There may also be customers yang mengexperiencing problems when checking in. Therefore, to fulfill the service to Traveloka  customers, traveloka call center number  is presented 24 hours.

With a call centerthat operatesconstellations for 24 hours, you can submit your complaint whenever you encounter obstacles. Through this call center you can do various things, from starting to refund tickets, ask about traveloka services, information on how to changearan, and much more.

Traveloka pays great attention to customer satisfaction, so it always tries to provide the best service. With the call center service for 24 hours, it is expected that all complaints and suggestions from customers can be handled properly. In addition , through Traveloka you can also make electricity payments and BPJS Kesehatan.

Know the Types of Call Centers

There are two known types of call centers: inbound and outbound. An inbound call center type is a call center that uses phone calls to receive a variety of questions from customers. For example, such as traveloka call center number  24 hours. This type of inbound is very often found in companies.

While the outbound type is a call service carried out by call center operators who areaiming for various things. Examplesof nyes such as offering products, providing service change information, and so on. This type of outbond is the opposite of the inbound type.

But now the call center has experienced a lot of improvement. One of them is by combining tipe inbound with outbound. Noflowers between the two can be called a contact center. Contact center is a development from a call center to a multichannel contact center that can serve customers for 24 hours nonstop.

Traveloka  Call Center Number 24 Hours

To provideamaximum service Traveloka presents a call center that operatesrasi for 24 hours. So for those of you who want to submit a complaint or suggestion, you can contact the traveloka call center. You can also cancel your ticket or make a refund through the call center.

In addition to using the call center number you can also contact customer service melalui live chat. Just like call centers, live chat services also operate24 hours. To contact the customer service via live chat you can visit the official traveloka website.

To do a live chat with customer service you just click tombol need help located on pojok bottom right traveloka website. Once you will be asked to fill in some questions. Please fill in all the columns and then press submit. If there is no error message then your message has been sent.

Meanwhile, if you want to talk to customer service you can call the Traveloka call center number 24 hours. To contact him can be through the phone number 0804-1500-308 (Indonesia).  Youcan’t make a call to the call center will be charged a credit fee. So before making a call you should make sure jumlah pulse is sufficient.

How to Contact Traveloka Customer Service

There are several ways you can do to contact traveloka customer service. You can adjust through what you want to contact the customer service. Of course tailored to the needs. Because each medium used has its own advantages and disadvantages.

The first way is that you can contact Traveloka customer service via  live chat. To contact customer service through live chat you can simplyvisit the website resmi traveloka. Select the need help button, then follow the steps until you’re done. You need an internet connection if you want to contact via live chat.

The second way is tocontact traveloka call center number  24 hours. This is the best way to get answers quickly. To make a call you will be charged a credit fee. If you don’t have a credit, you can contact customer service through social media.

The socialmedia ownedby Traveloka is quite complete. Traveloka’s social media  is like Facebook, Instagram, and Twitter. You can find Traveloka on Twitter with @traveloka, Traveloka facebook, and instagram @traveloka. But it will usually takealong time to get an answer if contacted viasocial media ui.

Another alternative that you can use to contact customer service is via email. This is the last way after going through live chat, Traveloka call center number 24 hours, and social media. To send a message via email to Traveloka, namely through the  email address cs@traveloka.com.

How to Refund Tickets at Traveloka

Not infrequently because of various things you want to refund tickets from traveloka. Of course, in refunding tickets there are terms and conditions that apply. Regarding the information of the terms and conditions, you can see in full on the official traveloka website.  Making a refund may make you a little confused.

For that you can ask it first through the Traveloka  call center number 24 hours.  To refund tickets at Traveloka is quite easy. The process will not cause you any trouble. You can refund tickets online through traveloka’s official website. Here are the steps to make a refund:

  1. Visit traveloka.com site.
  2. Next, please login with the account you have.
  3. Enter the order menu.
  4. Then click the details button on the order you want to refund.
  5. After entering the order details page you just click the refund button.
  6. Agree to terms and conditions
  7. Fill out the refund form correctly and completely, then send it.

If there is incomplete information, it can make the refund process hampered. The maximum refund process will take as much as five days. Then if you use a credit card to make payments then the money is notdisbursedin cash. The money will be sent to the credit card used for payment.  For additional information that the refund process cannot be canceled for any reason.

You can also see the refund status in the order details menu. During the proses refund, you may be contacted by customer service to ask for additional documents.  The refund process will automatically cancel the order.  If you still feel confused after reading how to make a refund above you can call the Traveloka call center number 24 hours first.

 

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