Latest phone number is open 24 hours
Phone number may be whatyou want when you experience problemswith the Telkomsel card you have. Telkomsel is a logistics company in the telecommunications sector . Telkomsel is one of the most subscribed telecommunications companies in Indonesia; in 2015-2016 there were 143 million indonesian customers. The number that made Telkomsel the world’s 6th mobile operator based on the number of subscribers.
For this reason, telkomsel obviously doesn’t want to disappoint customers, so it provides a 24-hour call center service that is open.With a large number of customers owning Telkomsel, they have to provide excellent service. That is to consolidate the needs of Telkomsel customers;if you don’t have adequate call center services, you can make the customer’s complaints not handled properly.
With a Telkomsel phone number, it will make customers feel less confused when they experience problems with Telkomsel cards.For example, when a number of people happen to be lost but want to reopen.Or when experiencing problems on a slow Internet network.This call center can also be used to offer products to customers.
Telkomsel’s network is already wide, almost all parts of Indonesia. Telkomsel is known for the quality of a very stable network and fast internet.The price of A Telkomsel card is a little more expensive than other mobile operators.However, it will compare with the quality you get from a Telkomsel card.
What is a call center
Call centers can be interpreted as a place that is used as a information service for customers. This call center is one of the essential needs for the company, including Telkomsel.For telkomsel customers, you can contact the call center if you experience problems with your Telkomsel card. Through a telephone number you can find detailed information about telkomsel cards.
You can get a Telkomsel call center for 24 hours non-stop.This is a real commitment from Telkomsel to its loyal customers.In addition to knowing information about Telkomsel products , you can also file a complaint when using a card from a Telkomsel provider.You can also provide Advice and Input related to telkomsel cards through the Telkomsel Call Center.
To contact telkomsel call center , you don’t need to worry about a lot of credit consumption. because Telkomsel provides a free call center for its customers. To contact Telkomsel, you don’t need to go through the Telkomsel phone number but you can also visit social media or Telkomsel’s email.
How to contact Telkomsel Call Center
As mentioned, there are many ways to contact Telkomsel’s call centre. Telkomsel really understands the need for trusted data centers for its customers. So Telkomsel provides a lot of convenience to contact Telkomsel’s call center. and there is a free call center service for credit.
The first one you can contact through the Telephone Number. There are three types of call center owned by Telkomsel.For you postpaid customers, you can contact 188, to make a call center for free.In the meantime, prepaid you will get the cost of Rp300 for every phone call.
If you are abroad, you can contact telkomsel call center through +62 811-0000-333. You don’t have to spend any money to call the phone number.
This number is intended only for Overseas Telkomsel customers . Telkomsel also provides a telephone number for the average customer, is through +62 807-1811-811. For the average number of customers, the fee is charged according to the operator used.
Furthermore, you can also use social media to get information from Telkomsel.You can file a complaint against Telkomsel through Telkomsel’s official social media.But there are some drawbacks when contacting through social media.Usually the time to be answered is very long.
In addition to Telkomsel’s call center and social media number , you can contact Telkomsel customer service via email.You can get the telkomselema il customer service address through the official Telkomsel website.If you use the MyTelkomsel application, you can also use it to contact customer service.
Knew what was GraPARI Telkomsel
You may have seen the GraPari Telkomsel building in your city; the GraPari Telkomsel building is available in many cities in Indonesia. GraPari Building is used to provide services to Telkomsel customers.You can receive services related to Telkomsel cards in this building.
GraPari himself stands for Graha Pari Sraya. Such a name is taken from the Scots language that Mr . Sultan Hamengkubuwono X has given the title a compliment to the establishment of telkomsel’s service office in Yogyakarta.If you have contacted telkomsel burton but the problem has not been resolved , you can go to the nearest GraPari Telkomsel office.
There’s a lot you can do at GraPari Telkomsel.In addition to asking questions about the latest Telkomsel products , you can reactivate a card that has been faked.If your card is lost and you want to replace it with the same number card, it can be done at GraPari Telkomsel.It can be said that the service provided at GraPari is more complete than through a telephone call center.
Currently GraPari Telkomsel is available in Sumatera, Jakarta, Central Java, East Java, Banten, Bali, East Nusa Tenggara, etc. In the future, there may be additional coverage from Telkomsel’s GraPari office.With more and more GraPari offices, Telkomsel hopes that all Telkomsel customers will be well served without exception.
What is a Telkomsel Virtual assistant
The new results are made by Telkomsel for its customers through Telkomsel’s virtual assistant. In addition to the usual method, through Telkomsel’s phone number , you can use the chat to receive information and services from Telkomsel. Telkomsel’s virtual assistant is a customer service that uses a combination of artificial intelligence, customer analysis, and human interaction.
With this service, hopefully customers can serve quickly and precisely. This Telkomsel virtual assistant will be on the same phone for 24 hours. You can access this virtual service via television, line, whatsapp, telkomsel official website, My Telkomsel, and Facebook messenger. This virtual assistant is named “Veronica.” With this service, Telkomsel hopes to no longer have Telkomsel customers who are not served.
This Telkomsel virtual assistant can provide services such as providing information about the nearest GraPari office, how to upgrade 4G, data packages, payment information, and more. In addition, Telkomsel’s virtual assistant can also provide services solutions such as customs payments, credit purchases, packages, And freedem the point.
Telkomsel recognizes that customers are now really highly moving, so they need a fast and precise service.With telkomsel’s virtual assistant, it’s like providing a GraPari office in the hands of customers. Telkomsel wants a mobile digital lifestyle experience to customers.This Telkomsel virtual assistant provides existing customer services such as through telkomsel berth.