Using CIMB Niaga Call Center to Avoid False Information
Information about banking should be confirmed again using the CIMB Niaga call center. Various forms of fraud today are not uncommon and often concern large banks. Therefore, as a wise consumer, you need to confirm all the information.
Bank CIMB niaga has provided customer service features that can be accessed by everyone from candidates to customers. So you can find exact sources of information about banking by contacting the channel. Not only conventional channels but digital platforms are currently also used.
So, for those who use smartphones, it will be easier to reach accurate banking information. Don’t worry all the information is open and accessible to everyone. Be a wise internet user by filtering information according to the dosage.
Bank CIMB Niaga prepares conventional channels such as mobile channels for bank information seekers. Not only that, the bank also has three social media sites that you can access at any time. So it will be easier to make contact with the bank without having to come to the branch office.
CIMB Niaga Call Center Phone Number That You Must Know
For customers and non-customers who want to find information or file complaints, they can contact directly to the number 14041. You can contact the phone number through conventional or mobile phone lines. So it will be easier for you mobile phone users.
Knowing this number, customers do not have to worry about finding accurate information about the banking world. You need to know the number only if something unpleasant happens. You can solve different types of mild cases just by using the phone line.
The CIMB Niaga call center can be contacted for a full 24 hours on weekdays or holidays. So, if you find a problem or complaint, report it immediately to the interested party so that it can be dealt with immediately. This will certainly increase your comfort as a customer.
For communication costs, it varies depending on the operator of the communication service provider you are using. So you can call for free if your mobile operator has certain promotions. Bank CIMB Niaga never deducts the savings balance to make this call.
Some customers with minimal information may have heard that balances can be deducted when making customer service calls. This, of course, is not true because the cost of the phone so far depends on the telecom operator and the bank will not cut the balance.
It can also be used as an example of incorrect banking information. As a smart customer, you can of course confirm directly with the bank. So any kind of information that you receive is guaranteed to be true and not harmful.
How to contact the CIMB Business Call Center from abroad
Bank CIMB Niaga has prepared a special number that can be contacted by customers when they are not in the country. So, when there is a problem in banking operations, customers can immediately make a report as soon as possible. Use the official number +62-212-997-8888 that has been provided by CIMB Niaga bank.
The issue of CIMB Niaga call center fees from abroad still depends on the tariff of the telecommunications provider used. So it will vary between one provider and another when it is used to make contact. When and where customers can still contact the center.
By using this complaint service from abroad, you can report if suspicious actions occur. So there is no need to come to the branch office, just by contacting through the number you will be handled by the relevant bank official.
In fact, it will be very difficult if there is a difference in the bank account but you are not in the country. Therefore, CIMB Niaga bank provides a way to complain about the CIMB Niaga call center abroad. The process is also quite short as you only need to submit your identity and proof of transaction.
Later, if the problem is too complex, you will be redirected to using email to make it easier to include supporting documents. In this way, different types of crime can be prevented without hassle. Just make the consumer’s call and the matter will be dealt with immediately.
How to report bank customer complaints by email
The use of email to report customer complaints is usually related to quite complex actions such as carding cases and bank account abuse. You as a customer absolutely do not want your account to be abused by irresponsible parties without your knowledge.
So when you suspect someone is abusing a bank account, report it immediately using the CIMB Niaga call center platform. The official will immediately respond to your report and take precautions so that nothing happens that harms the customer financially.
You just need to include your identity card, proof of transaction, related documents, and the problem that arose. Later, the bank will check, if there really is a deviation, it will be dealt with immediately. This process also does not take long as there is already help from VIOLA.
The latest technology can make it easier for customers to report complaints and also find the latest information about the banking world. This artificial intelligence technology is still being developed to increase the efficiency and potential ofits use.
Later, customers will be quicker to process complaints without worrying about bottlenecks even though the server is busy. In addition to using VIOLA, CIMB Niaga bank will also maximize the use of social media so that customers easily get valid information.
Bank CIMB reaches customers using social media
The increasingly crowded use of social media in Indonesia makes CIMB Niaga feel obligatory to have it. To facilitate access to information and communication to the public, social media accounts are considered very suitable for completing the CIMB Niaga call center function which has been a conventional route.
In fact, specific complaints cannot be made using social media. But at least the public can get more valid information from the banking side right away. To avoid the problem of dark information that is currently also circulating more and more frequently.
Bank CIMB Niaga has three social media accounts on Facebook, Instagram and Twitter. These three accounts can be used by the public to get to know the banking world better. Valid information can also be found from the three social media platforms.
If you encounter field technical errors, this platform can also be used as a means of initial reporting. With this first report, the bank can immediately manage it so that people’s banking activities are not hindered for too long.
The use of social media platforms today makes knowledge of banking even easier to find. There is nothing wrong if you follow the three official social media accounts of the CIMB Niaga bank so that later the latest and most accurate information can be obtained directly to your smartphone.
The use of these social media platforms aims to bring the banking world closer to the wider community. Since social media is currently a tool that has been widely used, it is becoming easier to embrace the public by using this platform.
As a large and professional bank, of course, the convenience and safety of consumers is a top priority. So you do not hesitate to take advantage of the functions provided by the bank. If there are complaints about banking, please contact CIMB Niaga call center right now.