24-hour BCA call center number and its services
BCA call center is a facility offered by the management of Bank Central Asia (BCA) in an effort to provide customer complaint services. Call center itself is defined as the call center of a company or office to receive or send requests over the phone.
BCA customers who want to communicate with the bank, for example when there are questions or complaints, can contact us via CC number. You can call the number of the infection center 24 hours, can use mobile phones or landlines from anywhere in Indonesia without having to enter the code of each region.
However, usually for calls from abroad, you will need to add a certain code for the BCA call center number that we will also discuss in this discussion. In addition, the number ju g a fee is charged to contact CS melalui customer call center number juga. Customers do not have to worry, because the service fee for contacting a CC BCA number is quite cheap.
Interestingly, one of the largest private banks, BCA, also offers a call center without charging any service fees. Customers can contact the bank via WhatsApp, social media, email or chat through the official website. For more details, we will go into full detail about bca call center services in this discussion. Come on, check it out!
BCA call center number and its services
For those who wish to contact this bank via cc service, you can press halo BCA number on 15 00 888 without being accompanied by an area code if you are in Indonesia. The customer service team that receives calls from customers via the number provides answers based on questions. Here are some things that are often asked through Halo BCA:
- Complaints regarding problems
Most BCA call center callers experience problems, both as customers and as the general public. For example, a debit card that is swallowed so that it has to be temporarily blocked, fraud cases, blocked account numbers and other problems. Typically, customers contact CC first when they get a problem, as Halo BCA can be contacted 24 hours a day.
- Stash products
Through the infection center , you can also request information about any deposit products offered by the bank. Some of them are Cpresi savings, futures, stages and many other products.
- Credit card
If you are interested in using credit card services, you can also request this information through Halo BCA. You can ask which type of credit card is most suitable or meets the criteria. In addition, customers who already have a credit card can also request a limit increase through the call center.
- Leendiensten
Fund lending services are very common in banking activities, including at BCA. You can ask for the available loan information, including terms, term, interest rate, and other details.
- BCA Sjaria
Many customers also contact the BCA call center to ask about Sharia services, for example, for financing and deposits.
- Insurance
Called Bancassurance, the products offered include Provisa Syariah, Max/Platinum, Platinum Syariah and other insurance products.
In addition to questions about BCA products as mentioned above, you can also request a new account opening through the call center. In addition, Bank Central Asia currently offers online account opening services through internet banking and m-banking.
BCA Call Center Service Tarieven
To contact the bank’s call center, customers will be charged a service fee. If you contact us via mobile phone, please use the number +62 21 15000 888 where you will later be charged rates from Rp 220 per 2 minutes. Information about these service charges may change depending on the policy and type of carrier used to make calls.
Before contacting Halo BCA, you must provide personal information, such as your full name, place of birth, account number, and the name of the biological mother. Because usually when you contact the customer service of the banking industry, you will certainly first get some confirmation questions for the security of customer transactions.
By preparing the necessary data and what questions you will convey, you will save the rates for telephone services. However, if you don’t want to charge a service fee, you can contact BCA via WhatsApp, which we’ll explain in the next sub-discussion.
Contact opnemen met BCA via WhatsApp
In addition to the CC number, customers can also contact the bank via a WhatsApp number. This latest service from BCA makes it very easy for customers because they are not charged phone rates. In addition, even though customers communicate via WhatsApp, they can still ask questions about various service products or file complaints.
Not only that, the call center through this WhatsApp number can also be contacted full-time 24 hours at a time, meaning there is no time limit. So that when you need different information, you can get a quick response from BCA. However, you can only use chat and can’t use video call or voice messaging features.
Do you already know how to contact the BCA call center via whatsApp number? Here we provide information about the official phone number and how to contact it:
- Save the WhatsApp phone number 0811 1500 998 to your phone. Remember that there is only one wa number of the bank and the name “Bank BCA” and the verified logo are listed, so don’t be fooled if there are other numbers trying to contact you on behalf of BCA.
- To start a chat, go to the previously saved contacts and note the message that #HaloBCA begins. After a while, the customer service team or administrator will respond to your chat.
- Then you can submit questions or complaints that you want to submit. For example: “I want to ask you questions about a loan without mercy, how do you do that?”. After that, it remains to wait for an answer from CS, which usually does not take long.
FYI, if cs have responded to your message and there is no reply for a long time, the chat column will be terminated by the customer service team. You can also send photos in PNG, JPEG, or JPG format via chat. Curious? You can try it yourself, if you happen to need information, there is nothing wrong with contacting BCA via WhatsApp.
How to Contact Halo BCA Call Center for Free
BCA also offers other customer services , which of course are free for credit, including the following:
- Via Twitter
This Twitter bang account name @haloBCA with which you can contact or mention via DM if you have questions about BCA products. Theaccountshould not be locked so that bca Twitter CS can respond to the messages you send.
- Via Chat
Go to the bank’s official website and you can use the available chat features. The official website address is in the bca.co.id, later you can see the pop-up messenger in the bottom right corner of the site page.
- By e-mail
Halo BCA’s email address is on the halobca@bca.co.id that you can use to contact customer service if you have any questions or complaints. Usually, the email administrator will discuss your message within 24 hours, but it’s possible that it could be faster.
Well, for those of you who plan to contact BCA customer service, you can use one of the call centers above. Capture and save information about the BCA Call Center so that it can be useful at any time if necessary.